Shipping & Delivery

How long does delivery take?

Express Shipping - Please allow 3-5 business days.  If your order hasn’t arrived by estimated delivery times, please get in touch with our customer support team on the Contact Up page. 
 

Order Processing Time?

Please be aware that processing your order may take 2 to 3 days. This process includes verifying your order, packaging, and coordinating shipment via the post office. Upon completing these steps, you will be sent an email containing the tracking information for your order. 

How do I obtain my tracking number?

You can expect to receive your tracking number within 2-3 days. Once your order is dispatched, we'll send you an email shipping confirmation with your tracking number. If you haven't received this email, please don't hesitate to contact our support team via the Contact Us page.  We're always here to assist you! 

Unexpected Delivery Delays?

While we strive to deliver your orders within the specified standard shipping time, there may be occasions when unforeseen delays beyond our control.   We kindly request your patience and understanding if you encounter such circumstances.

Can I change my shipping address?

Please get in touch with our customer support team immediately if you need to change your shipping address.  We will always do our best to accommodate address changes before your order is shipped.

I require the items to be shipped to separate addresses?

Please get in touch with our customer support team as soon as possible to accommodate this.  Provide us with the necessary details, and we'll work to ensure your items are sent to the correct addresses promptly.

My order status shows delivered, but I haven't received it?

We understand your concern about your order showing as delivered without receiving it. Please get in touch with our customer support team so we can investigate the issue and find a resolution for you.